You can delete your Paycheck Paradox account, and the data in it, at any time. This applies to the Paycheck Paradox apps for iPhone and Android and the Smart Money Hub web app (all are one account). The app and website are operated by YOTTADESIGN, LLC.
In the app
- Open the Paycheck Paradox app and tap Me.
- Tap Account.
- Tap Delete my account and confirm.
On the web
- Sign in at paycheckparadox.com/smart-money-hub.
- Open Account.
- Choose Delete my account and confirm.
Can't sign in?
Email [email protected] from the email address on your account with the subject "Delete my account". We'll confirm and delete it within 30 days, usually much sooner.
Before you delete: subscriptions
- Subscribed in the iPhone app? Deleting your account does not cancel Apple billing. Cancel first in Settings → your name → Subscriptions.
- Subscribed in the Android app? Cancel first in the Google Play app → Payments & subscriptions → Subscriptions.
- Subscribed on our website? We cancel your website subscription automatically when you delete your account.
What is deleted
Your account (name, email, password and sign-in links with Apple or Google), your saved calculations and their share links, your Credit Card Benefit Tracker (cards, benefits and your usage history), family data sharing links and invitations, your sign-in sessions, and the link between your account and your devices' notification settings.
What we keep, and for how long
- Copies in encrypted backups, for up to 30 days, until they are overwritten.
- Records we must keep by law, such as payment records (Apple, Google and Square keep their own records of purchases).
- If you also signed up for our newsletter or waitlist separately, email us to remove that too.
Want a copy first? In the web app, open Account and choose Export my data.
Questions: [email protected] · Privacy Policy · Terms of Use